Stay protected: Visa helps stop fraud before it starts

Wherever you’re shopping, online or in store, you want to be sure you’re paying safely. You can pay with confidence with Visa.

Feel confident when you pay with Visa

Whatever you’re paying for, and wherever you’re paying  - locally, online or abroad - paying with Visa means you’re paying securely and always have protection. 

There are many convenient ways to use your Visa card, and however you choose to pay, you'll always get the same level of protection. Save your card details for your favourite websites or add them safely and instantly to your phone. Whether you're paying for monthly entertainment subscriptions, or paying with contactless while you’re out and about, you’re always safe and secure. 

When you pay with Visa your details are protected. You could get your money back if things go wrong, and have peace of mind if a purchase doesn’t measure up, the seller won't refund you, or a scam leaves you out of pocket.

 

Stay secure both online and in-store

However you choose to use your Visa credit, debit or prepaid card, your payment is always secure. Learn what your rights are as a consumer paying for goods and services online. Or, if you’re planning on paying in-store, find out how you can tap to check out contactlessly with your Visa card, your mobile or a wearable device.

Preventing fraud and resolving disputes

Stay one step ahead of the fraudsters who might be targeting your card, however rare or unlikely it may be. Find out how you may be able to your money back if you’ve been let down following a purchase and the seller won’t refund you.

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Protect yourself against fraud and scams

Card fraud is thankfully rare, but it is possible for your card details to be stolen, or a business you buy from to be hacked and leak your data. Learn what to watch out for and keep yourself as safe as possible against fraud and scams when making a payment.
 

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Know your rights when a purchase goes wrong

When you’re feeling let down and left out of pocket by a purchase, there are ways you could get your money back. If the seller won’t help, you can dispute the purchase. We can help guide you through how to do this, when you can do this, and what to do next.

Discover the clever tech keeping you safe

We lift the lid on all the layers of security we use to keep you and your money safe. Find out more about our cutting-edge payment technologies, from 3D Secure which ensures it’s definitely you making a payment, to Visa Advanced Authorisation which uses AI to spot payments being made by someone other than you.

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Lost or stolen card?

We’re here to help with any lost and stolen Visa cards, 247/365 – assistance is just a freephone call away.

Download PDF of freephone numbers